About: University Hospital Aintree

Except for one Health Care Assistant ( who made my stay a very uncomfortable ) and one Senior Staff Nurse all the day staff were excellent.A special thanks to a Sister and Staff Nurse.

Many thanks to the doctors, all the physio staff, the OT , SALT .

A special thank you to the night time HCA who did most of the work on nights!

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Response from University Hospital Aintree

Hi and thanks for getting in touch.

We're glad to hear that generally your experience at our hospital was really positive, and that you felt most staff treated you kindly. If however you would like to follow up on your comments about the members of staff you didn't feel treated you as well, our Patient Advice and Complaints team can help. You can contact them by emailing customerservice@aintree.nhs.uk, by calling 0151 529 2400 or by writing to:

Patient Advice and Complaints department

Aintree University Hospital NHS Foundation Trust

Lower Lane


L9 7AL

Thank you.

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