"Orthopaedics, Day Surgery and Physiotherapy"

About: Forth Valley Royal Hospital / Day Surgery Forth Valley Royal Hospital / Orthopaedics Forth Valley Royal Hospital / Outpatients

(as the patient),

I have recently attended Forth Valley Royal Hospital regularly as an out patient and then this week for surgery. I can't praise the Orthopaedic Team and clinic highly enough. Each time I have attended I have been treated very well by every one in a very busy but professional team, from reception staff to consultant.

As part of my treatment I have also been a patient in the day surgery department and again the care was of the highest standard from all staff and made for an enjoyable and comfortable stay.

The physiotherapy department has also provided care which is second to none.

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Response from Pauline Marland, Person Centred Patient Experience Coordinator, Department of Nursing, NHS Forth Valley

Dear One Happy Lady

Many thanks for taking the time to leave such lovely feedback. I am so pleased that you had such a positive experience. The staff work had to provide the highest standard of care and it is lovely to see their efforts being recognised.

I have shared your feedback with the teams that you have mentioned in your posting and they pass on their thanks, they really appreciated your kind words.

I hope your recovery is progressing well.

Kindest regards

Pauline Marland

Person Centred Patient Experience Coordinator

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