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Chaotic

Story from nhs.uk

"Chaotic"

About: Homerton University Hospital

Really chaotic, automatic tests only came out partially, very difficult to get someone on the phone to check were the rest of the results were, if they were lots or what happened, nurse and secretaries not the friendliest. If you want simple tests, Dean street express is not that far away, just get the bus.

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Responses

Response from Homerton University Hospital 8 years ago
Homerton University Hospital

Submitted on 25/09/2015 at 14:08
Published on nhs.uk on 26/09/2015 at 02:31

We are very sorry to hear about your poor experience.

Your feedback has been passed onto the service. We would like to understand more about what happened on this occasion so that we can give you a full explanation and aim to resolve the issues you have raised concerning your care and treatment.

We hope you will contact our Patient Advice and Liaison Service (PALS) tel: 020 8510 7315, or text 07584445400, or email: PALS.Service@homerton.nhs.uk so that we can investigate further and give you an opportunity to discuss your concerns

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