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Diabetic clinic

Story from nhs.uk

"Diabetic clinic"

About: Rosie Hospital

My pregnant girlfriend and I have been attending the diabetic clinic for that last 4 months.

We have never been seen on time, every time I have accompanied her, I have been at least 2 hours late back to work.

We are never informed of what is going on and again today, my girlfriend has been sat alone for over 2 hours because you are again, running late.

I am appalled.

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Responses

Response from Rosie Hospital 8 years ago
Rosie Hospital

Submitted on 25/09/2015 at 17:25
Published on nhs.uk on 26/09/2015 at 02:30

I am sorry to learn of the delays that you and your girlfriend have experienced.

I have passed your comments to the clinic so that they are aware of your dissatisfaction, but if you would like to receive personal feedback, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 01223 216756 or email pals@addenbrookes.nhs.uk.

Complaints and PALS Manager

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