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Telephone answering worse then BT!

Story from nhs.uk

"Telephone answering worse then BT!"

About: Milton Keynes Hospital

I returned home from work today to have a message on my answerphone asking me to contact Obs and Gynae as soon as possible. I have now been on hold with 0 people in the queue for the last 1 hour! absolutely disgusting.

I still don't know what they want to talk to me about.

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Responses

Response from Milton Keynes Hospital 8 years ago
Milton Keynes Hospital

Submitted on 16/09/2015 at 16:22
Published on nhs.uk on 17/09/2015 at 02:31

Thank you for taking the time to post your comments. We are very sorry that your experience of our hospital was not a positive one. We would like to look into your concerns further to find out what happened. Could you please contact our Patient Advice and Liaison Service (PALS) on PALS@mkhospital.nhs.uk or call 01908 660033. Thank you.

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