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think it's a disgrace

Story from nhs.uk

"think it's a disgrace"

About: Royal Surrey County Hospital

After waiting over 3 months for an appointment I finally get a cancel appointment.

Only to turn up to my appointment and wait hours on end just to be seen! I really think consultation times should be kept as if it was us patients not being on time and sticking to our appointment the shoe would be on the other foot . This really should be sorted out !

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Responses

Response from Royal Surrey County Hospital 8 years ago
Royal Surrey County Hospital

Submitted on 18/09/2015 at 16:18
Published on nhs.uk on 19/09/2015 at 02:30

Thank you for taking the time to share your feedback and highlighting this issue to us. We are sorry that you did not have a positive experience. I have passed your email onto the head of this department. Please could you email us at rsc-tr.communications@nhs.net so that we have your email address in case we have any further questions?

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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