"no respect for patients relatives"

Do not answer the phone ,nobody available to talk when you visit and don't phone back when requested

Story from NHS Choices

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Response from Queen Victoria Memorial Hospital

Thank you for taking the time to post your feedback.

We will ensure that your comments are passed on to the team so that work can be done to improve this. If you ever need to provide further feedback to Hertfordshire Community NHS Trust about its services please contact the PALS team on 08000 116 113 and we will respond.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful