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Accident and emergency

Story from nhs.uk

"Accident and emergency"

About: University Hospital Of North Durham

After my wife had to be taken to A&E at Durham she was treated and given pain killers after a prolonged examination she was kept in hospital treated very well two members of staff came to ask if my wife could manage at home they decided she could not and had her admitted to Richardson Community Hospital which was a godsent.

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Responses

Response from University Hospital Of North Durham 8 years ago
University Hospital Of North Durham

Submitted on 07/09/2015 at 10:17
Published on nhs.uk on 08/09/2015 at 02:31

Thank you for providing feedback on your wife's visit to A&E at the University Hospital of North Durham.

I am very pleased to hear that you and she had a positive experience and that you are happy with the care she received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 783577

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