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nurses care

Posted By lynchy

"nurses care"

About: University Hospital Monklands / Endoscopy

(as the patient),

Today I was in for a Gastroscopy. I do not go out I have severe anxiety and suffer from panic attacks. I just want to say a big thank you to all the nurses on that ward. I took a panic attack and they couldnt have been nicer. The staff are lovely thank you so much for your help today. xx

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Responses

Response from Karen Phillips, Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres, NHS Lanarkshire 8 years ago
Karen Phillips
Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 07/09/2015 at 09:31
Published on Care Opinion at 09:36

picture of Karen Phillips

Dear lynchy,

I’m so glad to hear you were able to overcome your anxieties to attend hospital for your procedure. It is really important to have investigations recommended by your doctor.

The staff know how important it is to make sure all patients get the information they need and that they feel supported before, during and after their procedure.

It will be my pleasure to share your feedback with the team in the Endoscopy Unit.

Best wishes, and many thanks

Karen

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