"Maternity services at New Cross hospital"

About: New Cross Hospital / Maternity care

(as a parent/guardian),

My daughter was booked for a planned induction due to hypertension in pregnancy at New Cross hospital. The process for induction has been extremely stressful due to the lack of coordination by the team, poor communication, staff attitude and Victorian like visiting policy.

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Response from New Cross Hospital

Thank you for taking the time to share your comments relating to your daughter's patient experience at our hospital.

I am sorry for any distress that this matter has caused.

To enable me to look further into your concerns, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362.

Kindest regards

Judith Davis

Patient Experience Services Manager

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