"Personal assessment of stay at Spire Tun. Wells..."

You will notice that I have left the section "same sex accommodation blank!

As far as I am aware the accommodation is all in single rooms!

I attended for elective surgery for a total hip replacement which was arranged through the NHS. My first contact was with a nurse three days beforehand for pre med checks to confirm and enhance those already dealt with at K&S Pembury. During this visit and from the time I checked in for the op all staff "performed" at the highest level possible! At no time was I left not knowing what was going to happen next and the whole experience was a very positive one. I found it significant that at various times members of all departments - medical, house keeping and catering took time to pop into my room to check that as far as i was concerned all was well. Significantly as I approached the end of my stay, I was visited and offered good wishes for a speedy recovery with no hint that anyone was "fishing for compliments" On my first return for a visit to the phisio I was greeted by various members of staff by name as we passed in the corridor; a true indicator of the degree of care and attention offered by all concerned.

I subsequently `phoned to check a future date with members of the admin side of the hospital and had a very pleasant chat with the member of staff concerned about various aspects of my stay.

In short I offer nothing but praise for the all concerned!