"Exceptional care"

About: Bristol Royal Infirmary

I would like to say a huge thank you to every member of staff who took care of me, from admissions, surgery and recovery. Such a seamless transition between them, with all staff knowing what I needed. Communication between the staff was fantastic.

As someone who has never had to be admitted to hospital, my first experience exceeded all my expectations. I felt calm, reassured and fortunate to be in their care.

I'd also like to add, I saw a doctor in an urgent access clinic in South Bristol on bank holiday Monday and was swiftly referred to the BRI surgical ward within the next hour to be assessed. I had my surgery the next morning.

The NHS is outstanding.

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Response from Bristol Royal Infirmary

Thank you so much for taking the time to provide us with your wonderful feedback. We are so pleased to hear about the treatment and care that you received here.

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