"Utterly depressing!"

About: The Royal London Hospital

i was recently admitted to ward 8c and after spending a week there I was left with despair and disappointment. The nursing staff do their best but there isn't enough of them to give you the proper care.I woke from surgery in the middle of the night in a empty ward, I was so scared and confused and in 2hrs only saw a cleaner come into the room which left me very vaunerable. The ward itself is decorated in a dull grey/beige and there are no falcilties such as a tv or radio so your stay is depressingly slow and utterly boring.

I decided I had to get myself better to get out of there quickly so I stopped my morphine the day after surgery and dragged myself out of bed for exercise.

The toilets in the wards are low down and weirdly the tiolet paper is behind you so twisting was painful.

I really could go on but I can't spend no more of my time on this bad period of my life made worse by ward 8c.

If someone reads these reviews and cares please put more nurses on these wards and put more thought into the care and attention patients need after some of the most traumatic times they may possibly go through and please brighten up the wards they feel like death wards.

Story from NHS Choices

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Response from The Royal London Hospital

Firstly, thank you for taking the time to share your experience. We do read all reviews posted on NHS Choices and your feedback is really important to us.

We are very sorry that when you woke from surgery in the night there were no nurses around to reassure you and make you feel safe, we apologise for this. This must have been very confusing and upsetting for you.

We have sent your comments over to the Gynaecology Team and to the manager of ward 8c. They will be able to use your feedback to make improvements to our Gynaecology Service and to the ward where they can and hopefully make a difference in the care of future patients.

We hope that you are recovering well.

Best wishes Barts Health NHS Trust

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