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Outpatient appointment gynaecology

Posted By Momak

"Outpatient appointment gynaecology"

About: Crosshouse Hospital / Gynaecology

(as the patient),

Dr JMcCamily and all her team made my appointment totally stress free. They were friendly, caring and informative and I left Crosshouse thinking how fortunate we are to have such a wonderful Health Service and I look forward to my follow up appointment without any anxiety. Very professional. Many thanks.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 10/09/2015 at 17:54
Published on Care Opinion on 11/09/2015 at 09:19

picture of Eunice Goodwin

Dear Momak,

That is truly heartening to hear. I agree, I think we do have a wonderful health service that we would sorely miss if it was not here. I know we can always improve and that is why it is great to get feedback, it helps us grow. I am delighted that the your experience was so positive and professional. I will pass this to the team to let them know how they have helped you.

Best wishes,

Eunice

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