"A caring and efficient service"

About: Bognor Regis War Memorial Hospital

I turned up at the Minor Injuries Clinic at 09.30, a Tuesday morning after the August Bank Holiday weekend. I expected the clinic to be busy and it was. The previous Thursday I had an accident in my garden and damaged an ankle (as well as lacerations on my arms and legs). I was assessed within 15 minutes and saw the duty doctor within about an hour. They required an x-ray and this was completed within the next 15 minutes. A short time later I was called by the doctor again to discuss the results of the x-ray and the self - treatment required to aid my recovery. I left the Clinic at about 11.15.

Despite being very busy it was an extremely impressive service by caring and efficient staff. They are a credit to the NHS and particularly to Bognor Regis War Memorial Hospital.

Thank you.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Bognor Regis War Memorial Hospital

Dear Mr Johnson

I'm sorry to read you had suffered damage to your ankle, but am pleased to see that our team treated you so well, and especially pleased to see you use words like ‘extremely impressive service’ and ‘caring and efficient staff’.

Thank you for your feedback, and I hope you are recovering well.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful