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Still waitin about 7 weeks now

Story from nhs.uk

"Still waitin about 7 weeks now"

About: Pilgrim Hospital

For over a year I have bin porly was told ibs no Wone listen to me even own docs till I see a dif doc sent me boston west who were great that found 32 polyps so been referred to pilgrim who I'm still waitin see speshilist Iv had results for 3 me polyps wich fine still no wone has told me bout biopsy results Iv got have all these polyps removed I have uther stuff gowing on even my own docs have bin on to ward said that phone me make point ment joke no wone keep getting told uther people's fort I just want to no what thay plan on dowing and wen I no thay very busy but I'm 32 I have child to think bout o and I don't have ibs wich I'm still very not happy no wone was listening to me I no my own body went in A&E as the pain I get tummy looks like I gona have twins not much help fed up now

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 8 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 02/09/2015 at 20:26
Published on Care Opinion on 03/09/2015 at 09:30

picture of Sharon Kidd

Dear JA

Thank you for taking the time to tell us your story. I'm sorry that you are having issues with seeing a specialist at Pilgrim In order for us to resolve this quickly for you, can you please call our Parient Advice & Liaison Service. (PALS). They will be able to take your details and liaise directly with the specialist's secretary and then let you know what will happen next regarding an appointment date.

You have mentioned that you are missing some biopsy results. As you have seen a doctor at Boston West, unfortunately this falls outside the remit of Pilgrim Hospital and our trust and your GP will need to contact Boston West to chase up the missing results.

The contact details for PALS are 01205 446243 or by email pals@ulh.nhs.uk

Please be assured that PALS will look into this as soon as you contact them.

Regards

Sharon Kidd

Parient Experience Manager

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