"Shocked with the how long they make u wait"

About: Guy's Hospital

I was very disappointed with the waiting times this hospital makes you wait, this is my 5 th time up here now and I've waited over an hour to be seen, it has now made me late for work.

Story from NHS Choices

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Response from Guy's Hospital

Thank you for sharing your feedback with us. We are sorry to hear about the length of time you spent waiting for your treatment. We would like to understand more about the circumstances around this. If you would like to contact out PALS Team they can liaise with the department so that we can look into this further. Our PALS (patient advice and liaison service) team can be contacted by telephone 020 7188 8801 or email pals@gstt.nhs.uk

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