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Worst hospital for elderly in uk

Story from nhs.uk

"Worst hospital for elderly in uk"

About: University Hospital Of North Durham

Durham hospital is the worst hospital that I have unfortunately been involved with . My 78 year old father had cancer and was in bishop Auckland and Darlington hospital before being taken to Durham. Not only did they neglect him and allow him to seriously hurt himself to the point that he was unconscious for several days. They also where lazy, using guess work instead of doing the correct scans to diagnose his problem. Please do not use this hospital especially if you have an elderly relative, they simply do not care.

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Responses

Response from University Hospital Of North Durham 8 years ago
University Hospital Of North Durham

Submitted on 03/09/2015 at 09:19
Published on nhs.uk on 04/09/2015 at 02:31

Thank you for providing feedback on your father's experience of the University Hospital of North Durham.

I am very sorry to hear that you were unhappy with his care and experience on this occasion and we will make sure your feedback is passed to the Matron.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with some more detail it would enable the Matron/Manager to look into your concerns for you.

If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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