About: Nevill Hall Hospital / Trauma & orthopaedics

(as the patient),

I lay in a four bedroom ward. The old lady opposite was having her nappies changed as she was incontinent. This was being done by a single nurse who as a result dropped the dirty items soaked with urine on the floor.

One of the nursing aids came along and scooped the items up with bare hands and dropped them into a sack. The member of staff then came to help me into a chair to go to the toilet without washing or cleansing their hands.

I kept their hands away by saying I had to learn to help myself, but had to let them push the chair. In the loo I washed down the handles of the chair and avoided the member of staff touching me when they returned. I told the nurse before they went off duty.

Never heard any more.

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Response from Aneurin Bevan Health Board

I am sorry to hear about the concern you have raised in relation to infection. Would you like us to look into the issue more formally? If so, please send us full details to


I will send this concern to the ward at Nevill Hall Hospital for information in the meantime.

Thank you for taking the time to raise this issue.

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