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Care Opinion

Lateness

Story from nhs.uk

"Lateness"

About: Royal Orthopaedic Hospital

abdolutely disgusted by the fact I have had to make 4 appointments due to the Consultant running a minimum of an hour late and a maximum of hour and forty five minutes late I do have a life and need to work so I now have to wait another 9 weeks just for my results on my hand which is getting worse I may need to go back to my own doctors and see if he will be able to let me attend another hospital

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Responses

Response from Sally Xerri-Brooks, Head of Communications, Communications, Royal Orthopaedic Hospital NHS Foundation Trust 8 years ago
Sally Xerri-Brooks
Head of Communications, Communications,
Royal Orthopaedic Hospital NHS Foundation Trust

Submitted on 01/09/2015 at 10:16
Published on Care Opinion at 11:05

Hello Tracey, I'm really sorry to hear about your experience, and can understand your feelings of frustration. I wonder whether you might consider contacting our Patient Advice and Liaison Service on 0121 685 4128 or roh-tr.PALS@nhs.net as they can look into your case and work out what is happening. They should be able to help you.

With best wishes

Sally

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