Before offering my comments, I would just like to point out that it is virtually impossible to find out how to pay the NHS a compliment, although there are plenty of indicators as to how to complain and the complaints procedure! What a pity!
I would however like to pass on compliments to all staff in the Dermatology department.
The reception staff are friendly, professional and extremely helpful, as are the nursing staff.
More importantly, I would like to express my thanks to and admiration of my Consultant.
Due to various on-going health issues, I have been a regular patient at Solihull hospital for over 20 years, but I can honestly say that I have never had the pleasure of meeting a more professional,attentive, personable,and helpful consultant as this one. Nothing is too much trouble for them and in my opinion they do above and beyond what is required of them in this role. I would like to add that their secretary is also exceptional in the role that they fulfill.
Finally, I would like to re-iterate my introductory comment.The NHS Choices website provides plenty of advice and guidance on making complaints, so I do sincerely hope that this e-mail is actually forwarded to the appropriate senior management and my thanks and impressions duly passed on to the relevant members of staff.
Yours sincerely
Jan M Knott (Mrs)
"Dermatology Department"
About: Solihull Hospital Solihull Hospital Solihull B91 2JL
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