This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Poor experience, lacking knowledge

Story from nhs.uk

"Poor experience, lacking knowledge"

About: St Bartholomew's Hospital

Waste of time - described symptoms/condition to two people, when booking in (successfully) and pre-registration then waiting after 25 minutes got told I won't be seen as they won't look at my condition because there are no doctors

Ok fine but tell me that on arrival! Very very annoying especially as I had checked, before commuting to the hospital, that they would see me for my condition

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from St Bartholomew's Hospital 8 years ago
St Bartholomew's Hospital

Submitted on 21/09/2015 at 13:42
Published on nhs.uk on 22/09/2015 at 02:31

We are very sorry that you were unable to see a doctor on your visit to the Unit and also that you were not told this before your wait. We apologise for any inconvenience this may have caused you.

Your review is valuable to us and have sent this over to the Minor Injuries Unit so that they are able to feedback to the team in the Unit to identify areas of improvement.

Kind regards

Barts Health NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k