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Excellent Neonatal clinic

Posted By Eaten92

"Excellent Neonatal clinic"

About: NHS Ayrshire & Arran

(as the patient),

I attended the neonatal clinic at Kilbirnie medical practice. It was excellent, really interesting to talk to the doctor who was very well informed about all sorts of things.

We had recently been to the Isle of Wight and he gave me lots of information which was fascinating – as well as telling me all I needed to know medically!

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 26/08/2015 at 17:40
Published on Care Opinion on 27/08/2015 at 09:31

picture of Eunice Goodwin

Dear Eaten92,

Pregnancy can be such an emotional time with all those hormones flying around so I am glad you had such a good experience. I will be delighted to pass this on to the team at Kilbirnie. I don't know who this fascinating man is but I am sure they will work that out in the practice. Thank you so much for taking the time to tell us about your experience.

Best wishes and congratulations on your pending bundle of joy,

Eunice

p.s. I am jealous, Isle of Wight is on the ''to do list'

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