"Abrupt Staff"

About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP

Posted via nhs.uk 8 years ago

I had to attend A & E with my wife who had chest pains. She was advised to attend by ambulance by NHS Direct.
After waiting an hour we eventually got seen.
Throughout over visit all except one member of staff were very abrupt and to say the least infriendly.
On the floor of the cubicle I was horrified to see dried blood.
If at all possible, go to preston

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Royal Lancaster Infirmary

Submitted on 25/08/2015 at 10:37

Published on nhs.uk on 26/08/2015 at 02:31

We are really sorry that your wife’s experience at our hospital wasn’t what you would expect and are very keen to investigate and respond directly to you. Please would you contact our Patient Relations team on 01539 716621 to allow us to carry out that work.

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Abrupt Staff

"Abrupt Staff"

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