"Worst Service Ever!"

I had an MRI on the 20/08/2015, first of all i was not greeted by the assistant who failed to smile or make any kind of eye contact and did not explain anything to me at all. When i was taken into the control room the Radiographer also did not greet me or failed to smile, all i was told was to "lay down on the bed" the procedure was not explained to me . When i had finished the scan no one told me how to get the results, the assistant was sitting outside using their mobile phone and did not acknowledge me at all.