About: Royal Bolton Hospital

(as a relative),

Visiting my mother on D1 Ward, she asked if I could get her another pillow... I might add when I arrived she was using her Dressing Gown as extra 'pillow'...asking one of the Nursing Assistants for a pillow ...I was told they don't have any spare ones on the ward! ! ... I can't forgive them for going back to mother telling they don't have any! ! ...I wish I had said to the NA..how long will it take you to get one if she's been sick on the one she's got!

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Response from Heather Edwards, Head of Communications, Bolton NHS Foundation Trust

I'm very sorry to hear about this. I have passed your comments on to senior staff to look into.

  • brady234 thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too