"i had a bad experience on ward ..."

About: Pontefract General Infirmary

(as the patient),

What I liked

i had a bad experience on ward 9 in july. i went back in under a different consultant and the difference was amazing. the operation went ahead even tho i was very scared but i was treated with respect and dignity.I am so glad i chose another consultant because now i am being treated for whats wrong. the staff were excellent and everything was done properly.

What could be improved

nothing this time thanks to mr kremer and his staff

More about:

Story from NHS Choices

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Response from Pontefract General Infirmary

Thank you for these comments - we are pleased that the patient had a positive experience on this occasion.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful