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not good

Story from nhs.uk

"not good"

About: Royal Preston Hospital

My partner has been on ward 17 for a few days now and to be honest it is terrible. ..half the staff don't know wot they are doing and are sloppy when it comes to giving out meds...they seem dis interested in listening to any problems you may have...overall not a very good ward/hospital in my opinion

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 8 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 20/08/2015 at 09:06
Published on Care Opinion at 09:27

Thank you for taking the time to provide your feedback.

I was concerned to read your comments and they have been shared with the Matron for that area.

Can I ask you to please contact our PALS department on 01772 523514, who will be pleased to work with you and the senior ward staff to resolve your concerns.

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Response from Royal Preston Hospital 8 years ago
Royal Preston Hospital

Submitted on 21/08/2015 at 15:18
Published on nhs.uk on 22/08/2015 at 02:31

Thank you for taking the time to provide your feedback. We were concerned to read your comments and they have been shared with the relevant Matron. In order to help resolve your concerns, can we ask you to please contact our PALS department on 01772 522972, who will be pleased to liaise with the clinical staff to resolve your issues.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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