"Great staff!"

About: University Hospital Of North Durham

Having had two operations in the last 6 weeks I have found the staff at the hospital to be outstanding! They are all very pleasant and helpful. Going in to surgery under local anaesthetic was rather daunting so being made to feel at ease through my visits and waiting times was greatly appreciated.

I wish I could remember all the names of the staff that have helped me through this as I would like to thank you all personally. You all do a great job and all make a nice cup of tea!

Hopefully I won't be coming back for anything major, but for anyone with appointments up and coming, you will be in safe hands!

Thank you all so much!

Story from NHS Choices

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Response from University Hospital Of North Durham

Dear Steve

Thank you for providing feedback on your recent admissions to the University Hospital of North Durham and in particular Plastic Surgery.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Sister and the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful