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Care Opinion

A&E Department

Story from nhs.uk

"A&E Department"

About: Chorley & South Ribble Hospital

Went in on Friday day time after injuring myself while gardening on Thursday .i wasn't going to go as i didn't want to be sat in a& e all day .

i was extremely happy with the service. within 10 mins of getting a seat i was called and someone examined my hand , 20 mins after that i got an x-ray and 10 mins after that got called again and told i had broken my finger. it was then cleaned and wrapped up . new appointments were made. the nurse was extremely polite. all in all i was in and out in just over 1 hour the only negative id have is the god awful wallpaper in the new waiting room .. haha if i wasnt sick before i would be staring at that .. :) amazing service .

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 8 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 20/08/2015 at 08:51
Published on Care Opinion at 09:25

Thank you for taking the time to tell us of your experience when you recently attended the Emergency Department at Chorley Hospital.

Your feedback has been shared with senior nursing and medical staff in that area.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Chorley & South Ribble Hospital 8 years ago
Chorley & South Ribble Hospital

Submitted on 21/08/2015 at 15:00
Published on nhs.uk on 22/08/2015 at 02:31

Thank you for taking the time to tell us of your experience when you recently attended the emergency department at Chorley Hospital. Please be assured that your kind comments and feedback about the decor have been shared with senior staff in that area.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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