"Having just had a replacement ..."

About: Newark Hospital

(as the patient),

What I liked

Having just had a replacement hip, I was unable to walk with comfort. So when I had an appointment, upon entering the hospital I was given a wheel chail be two very nice WVS women, who asked tha Car Park attendant to take me to the ward. He refused, saying health and safety regs prevent him from doing so.

Story from NHS Choices

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Response from Newark Hospital

We are sorry that you had difficulty accessing the hospital. On future visits please contact our PALS team on 01636 685692 who can arrange for a porter to take you in a wheelchair to a ward or department. Please accept our apologies for the distress caused in this instance.

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