"Valuable service"

About: Forth Valley Royal Hospital / Elderly medicine

(as a carer),

My mum has had 2 visits recently to the Frailty Clinic.

Dr Fielden and her team provided exceptional care and initiated all the appropriate care. This is a really valuable service for elderly patients

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Response from Pauline Marland, Person Centred Patient Experience Coordinator, Department of Nursing, NHS Forth Valley

Dear RM21

Thank you for getting in touch and taking the time to leave feedback about your mum’s recent experience at the Frailty Clinic.

I have shared your comments with the team and the staff member that you have mentioned in the posting, they really appreciated your kind words and pass on their thanks.

Our staff at NHS Forth Valley work really hard to ensure that our patients are provided with the highest quality of care, it’s always lovely to hear about such positive experiences of our care.

I hope your mum is keeping well and wish you both well.

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