I was admitted to Lincoln ward under the mental health act which I understand at the time meant I was fairly unwell. However I was still able to understand information, staffs comments and the general lack of care on the ward. I was disappointed when I first walked in for the nurse to call me by a different name this made me feel unsettled to which I was then left in my room with no clue of what the ward routines where including meal times. I then spotted a member of the opposite sex to which I thought all wards were now one gender and not mixed so this was a surprise. Staff seemed to have a high expectation of myself understanding why I was in hospital routine etc due to my job role and this even was brought up on occasions which I found very belittling. Even the cleaner asked me if I was the 'job role' that had been admitted , what on earth has it got to do with the cleaner what I do. It wasn't till a family member mentioned this was this addressed. A lot of decisions about leave etc and discharge where made without myself which I thought was highly disgusting where is patient centred care in that. I also found that staff wearing jeans and leggings made it difficult to differentiate between patients and staff when you are first admitted. If you are also on leave you have to have whatever is left the next day for meals as nothing is ordered. On one occasion I was even told to behave which I found highly insulting. Staff on occasion where difficult to approach when sat laughing and joking in groups in the main office to which I thought I was an inconvience . Some staff where kind and considerate however others I wonder how they got a job in the caring profession. Overall I got some help I needed and I am forever grateful but on on the other hand I feel I could have had a more positive patient experience
"My stay"
Posted via nhs.uk
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