"Good colonoscopy care but frustrating phone contact"

I recently had a colonoscopy procedure done. The clinical team from the nurses to registrar doctor to the consultant were all very professional and gave me confidence that I was in safe hands. There was some light hearted humour during the procedure which definitely helped to alleviate any anxiety I had.

In recovery I was met by a lovely nurse who explained aftercare/treatment and read through and explained my colonoscopy report to me. From start to finish my experience at the endoscopy outpatient day unit at LGH was a very positive one.

The only issue I found extremely frustrating was trying to get through on the phone to book my initial appointment. Had to try many times to get through and twice waited over 30 minutes to speak to someone. Very difficult to do when you are at work!