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"My son and his experience of being in ward 15"

About: Dumfries & Galloway Royal Infirmary / Paediatrics

(as a parent/guardian),

My son was a day patient and was in ward 15. Wanted to say a massive thank you to all the staff concerned in making my son's visit a very pleasant and happy one!

With my boy only being 5 all the staff were so lovely to him and instead of him being scared he giggled and smiled all the way through his experience! Nurses were very warm and put him at ease and the anaesthetist for his funny faces explaining how he would feel when getting his medications to the theatre staff who were there when he woke up, until we were allowed to see him, to which we found him smiling away after his small op!

Thank you to all concerned and am sure if the word hospital is mentioned again we won't have a scared 5 year old on our hands!

Doing a great job...thank you ..

mummy and daddy x

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Responses

Response from Hilary Butterworth, IPIQ Officer, Patient Services, NHS Dumfries and Galloway 8 years ago
Hilary Butterworth
IPIQ Officer, Patient Services,
NHS Dumfries and Galloway

Patient and Public Involvement Officer and Person Centred Health and Care

Submitted on 20/08/2015 at 13:04
Published on Care Opinion at 13:07


Dear Happy Parents

Thank you so much for sharing your lovely comments. It is always an anxious time when your child goes in to hospital but it was lovely to hear your young son had such a positive experience on the ward and in the operating theatre.

The staff working on ward 15 and in the theatre work hard to provide a happy and caring environment for both child, parents and carers.

I will ensure your comments have been seen by the staff who cared for your son, who I no doubt will be delighted to have read them.

I hope your son is back to full health.

kind regards

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