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Felt cared for by doctor / nurses

Story from nhs.uk

"Felt cared for by doctor / nurses"

About: Darlington Memorial Hospital

I went to A & E on 31st July due to ongoing stomach pains which were becoming increasingly painful. I was seen reasonably quickly by a nurse and then by a doctor. The doctor was pleasant and listened to my concerns and ordered all the basic tests - bloods, abdominal x-ray and gave me medication to help with pain. Overall I was only there for approx 2 hours before I had all the results back from the tests. The bedside manner of all the staff I saw was good and I grateful for their help.

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Responses

Response from Darlington Memorial Hospital 8 years ago
Darlington Memorial Hospital

Submitted on 13/08/2015 at 15:19
Published on nhs.uk on 14/08/2015 at 02:30

Thank you for providing feedback on your recent visit to Accident and Emergency at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron and the Sister to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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