"I will always appreciate what staff have done for me"

About: Lancashire Care NHS Foundation Trust / Adult mental health

(as the patient),

I am under a CMHT at the Woodlands which is part of Lancashire Care NHS Trust. I have been with them for about nine years. I would just like to say that during a recent very difficult and emotionally trying time for me, the Manager, Assistant Manger and Support Worker involved have been nothing but supportive, kind and practically helpful to me. I cannot fault the staff at this CMHT in any way and I will always appreciate what they have done for me.

I have had some negative experiences with the Trust in the past. I have moved on and know myself that my prior complaint was genuine.

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Response from Sarah Harrison, Head of Hearing Feedback, Lancashire Care NHS Foundation Trust

Many thanks for your feedback. It is always good to know when people are experiencing quality care. I will make sure your feedback is passed on the team involved and hope your positive experience continues. Regards

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