"Poor Customer Service"
About: Totnes Hospital Totnes Hospital TQ9 5GH
Posted by C******r
I attended Totnes "Walk-in-Centre MIU" at about 10am on Monday 10/8/15 to see a Nurse for 6 Stitches to be removed (a 5 minute Job), there was just one chap waiting in que when I arrived, 30 minutes passed and this other chap was still waiting to be seen, I therefore asked the Receptionist how long would I have to wait?, as they had no idea I then left and returned 3 Hours later...... to find the same Chap still sat there still waiting!.... so I left again and returned 2 Hours later to see a now packed waiting area which included the same Chap still sat there Waiting for Service!! - NHS Managers please take note!!