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100% quality service

Posted By Gita

"100% quality service"

About: Good Hope Hospital / Gynaecology

(as the patient),

Visited gynaecology outpatient and ultra scan and was very impressed. I work in the hospital but did not tell that as wanted to see I would be treated if I wasn't. I have to say felt proud to be working at Good Hope. Thank you for being seen quickly and giving me the 100% quality service. God bless.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 27/09/2015 at 12:15
Published on Care Opinion on 28/09/2015 at 12:19

Dear Gita

Thank you for sharing details of your recent experience at Good Hope Hospital Gynaecology Department. That you found your experience positive and felt that you had quality care is great to read. I will ensure your comments are communicated to all of the Gynaecology service at Good Hope Hospital, I am sure they will be thrilled to learn of your feedback. That you are a member of staff and felt proud of the service you received is wonderful!

Once again thank you for taking the time to provide your feedback!

Kind regards

Marie Helebert

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