"Never been more satisfied as I am with my present nurse"

About: Locala Community Partnerships CIC / Medicines Management

(as the patient),

To whom it may concern,

Since I first received care from Locala just after my heart failure ect, COPD asthma and osteoarthritis. I have had about half a dozen different carers and I have never been more satisfied as I am with my present nurse Louise Byrne. She is very professional whilst being very approachable and always asks my opinion concerning my treatment.

She has done more than anyone to try to set me some more options as my lung disease and mobility are giving me a great concern. I have not seen a consultant since 2009 and Louise has worried hard to get me seen by the right people, 1 to 10 I would give Louise a ten (Easily). Thank you!

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships

picture of Louise Thornton

Thank you Gapped60 for your lovely comments about your respiratory nurse Louise, which I will share with her. I was really please to read Louise listens and asks you about your care, It sounds as if since Louise has been involved she has ensured you have been seen by the right people.

Thank you for your post

Louise Thornton

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful