"The care was outstanding"

About: East Surrey Hospital / Trauma and orthopaedics

(as the patient),

I have been awaiting a knee replacement only sleeping up to an hour a night. I was refered to a consultant whom advised me due to my age to only have a partial knee replacement.

Right through from the consultation with him to going to the pre-assessment and my admission and stay on Woodlands ward I can not commend the staff for the high standard care I receieved. It was outstanding.

Pre-admissions had me booked in and I was treated with great respect and dignity. When I was admitted to Woodlands ward the staff went above their call of duty to make my stay comfortable and the care was first class.

I wouldnt have chose a better hospital. Only comment is the staff are overworked and under paid for what they do highly recommend pre admissions and Woodlands ward.

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Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust

picture of Ian Mackenzie

Dear abing69

Thank you for posting such nice comments about pre-admissions and Woodland Ward in particular and the hospital in general; I will ensure that you comments are shared with colleagues in both areas.

It is good to read that you felt so well looked after whilst you were with us.

Kind regards


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