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The staff were extremely attentive, informative and supporti...

Posted By AnnaM

"The staff were extremely attentive, informative and supportive"

About: University Hospital Hairmyres / Cardiology

(as the patient),

After investigations to find the root cause of my fainting episodes, I was advised to undergo a dual pacemaker implant procedure. In the lead up to this procedure I was treated so well by the staff in expected patients A & E Department, Ward 2 and the coronary Care Unit. The staff were extremely attentive, informative and supportive to not only me but to my two daughters and husband.

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Responses

Response from Susan Friel, Director of Nursing, Acute Services, NHS Lanarkshire 8 years ago
Susan Friel
Director of Nursing, Acute Services,
NHS Lanarkshire

Submitted on 11/08/2015 at 07:35
Published on Care Opinion at 07:55

picture of Susan Friel

Dear AnnaM

I'm so pleased to hear that you and your family felt well cared for. We try very hard to ensure all our patients and their families feel this way. I'll make sure that your feedback is shared with the teams looking after you.

I hope you continue to make a speedy recovery

Thanks

Susan

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Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 8 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 11/08/2015 at 09:56
Published on Care Opinion at 11:16

picture of Lise Axford

Dear AnnaM

Thank you so much for sharing your experience. All areas will appreciate hearing your positive comments as it is important to us that we have provided care for yourself and your family.

I hope you have a good recovery.

Lise

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