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"Positive Feedback"

About: Okehampton Hospital

Whilst working at the annual Army cadet camps, I found this MIU extremely helpful. They gave good advice over the phone and whilst working under pressure in a busy environment, gave expert, friendly healthcare. I would definitely recommend using this nurse led service for Minor injuries/ illnesses.

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Responses

Response from Peter Brain, Volunteer, Healthwatch Devon 8 years ago
Peter Brain
Volunteer,
Healthwatch Devon
Submitted on 12/08/2015 at 17:53
Published on Care Opinion on 13/08/2015 at 11:36


Dear patient

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

Thank you for responding through Patient Opinion with such positive comments about the MIU at Okehampton.

More generally we are building a picture of the provision of services in Devon and these comments should help the NHS and other providers develop and improve their services.

If you wish to discuss any health or social care issues with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain

Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 8 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 21/08/2015 at 09:41
Published on Care Opinion at 11:41


Dear Patient

Thank you for posting your very positive feedback regarding Okehampton MIU, I was very pleased to note you found the service to be of such help and support.

I have shared your comments with the MIU manager, who will share them with the team.

Kind regards

Jayne

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