"lack of communication"

About: Norfolk & Norwich University Hospital

I stayed in your hospital for 2 nights and was extremely concerned about about the lack of communication between dr and nurse, doctor and patient and nurse and patient. This resulted in me staying far longer than I needed, becoming extremely worried about my operation and having to sleep in my jeans and shirt from Sunday lunchtime until Monday evening, my bed was eventually changed after 30 hrs! I am saddened by the lack of time your staff have and the lack of care and apparent lack of respect the drs have for the nursing staff.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Norfolk & Norwich University Hospital

We are sorry to hear that you had such a poor experience in our hospital.

If you would like to get in touch and let us have more details, please contact the Patient Advice and Liaison Team on 01603 289045, or to make a complaint, email: complaints-team@nnuh.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful