"Care for my son"

About: Worcestershire Royal Hospital

My husband and I were on holiday in Greece last week. Our 1st holiday alone in 20 years. My 18 year old daughter & 16 year old son were in our home and son had a nasty accident playing football with his friends which resulted in a very nasty cur right under his eye. He was bought to A & E by my daughter and they received an advance apology for a long wait ahead as A & E was extremely busy. When they were seen by triage they were treated so kindly, the cut was glued and sticky strip were put in place to hold it all together. They were told exactly how to look after the cut and to come back if there were any concerns. Although I was very anxiously awaiting text messages from them in Greece they told me they were being looked after really well and that the nurses were great. I wanted to say a really big thank you to you all for being there and despite being so very busy, being so kind and caring to my children. Thank you all.

Story from NHS Choices

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Response from Worcestershire Royal Hospital

Thank you for taking the time to feedback to us. We are so pleased to hear your son was well attended to while you were away. This is the high standard of care we aim to deliver. I will make sure your appreciation is passed onto the department.


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