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Endoscopy department

Story from nhs.uk

"Endoscopy department"

About: Bishop Auckland Hospital

I had to attend the department for 2 procedures and was quite nervous. The staff were extremely kind and friendly and I was immediately put at ease. I was given informed choices throughout my time in the department, and felt extremely dignified due to the clothing given. I would not hesitate to recommend this hospital and department to all.

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Responses

Response from Bishop Auckland Hospital 8 years ago
Bishop Auckland Hospital

Submitted on 07/08/2015 at 14:07
Published on nhs.uk on 08/08/2015 at 02:31

Dear Marie Thank you for providing feedback on your recent visit to Bishop Auckland Hospital and in particular the Endoscopy department. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Sister to pass onto the staff on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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