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First class care for hernia op

Posted By she bear

"First class care for hernia op"

About: Good Hope Hospital / General surgery

(as the patient),

In mid-June I arrived at the outpatients department at 10am for an hernia operation.

From that point on the treatment I received starting at reception, nurses, anaesthetists and consultant then back to reception was absolutely first class.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 07/09/2015 at 17:14
Published on Care Opinion on 08/09/2015 at 09:25

Dear She Bear

thank you for your post regarding your recent experience for Hernia surgery at Good Hope Hospital.

I would like to forward your feedback to the right persons, and would appreciate if you could contact me at your convenience so that I may obtain more information from you.

I can be contacted on 0121 424 0808 or email: marie.helebert@heartofengland.nhs.uk.

I hope this is acceptable and I look forward to hearing from you.

Yours sincerely

Marie Helebert

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Good Hope Hospital 8 years ago
Good Hope Hospital

Submitted on 10/09/2015 at 13:52
Published on nhs.uk on 11/09/2015 at 02:30

Dear She Bear thank you for your post regarding your recent experience for Hernia surgery at Good Hope Hospital.

I would like to forward your feedback to the right persons, and would appreciate if you could contact me at your convenience so that I may obtain more information from you.

I can be contacted on 0121 424 0808 or email: marie.helebert@heartofengland.nhs.uk.

I hope this is acceptable and I look forward to hearing from you.

Yours sincerely

Marie Helebert

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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