"NHS referral patient - treated like 2nd class..."
About: Spire Liverpool Hospital Spire Liverpool Hospital Liverpool L18 1HQ
Posted by Anonymous
Referred by GP for ortho exam. Reception staff could not have made me feel more of a hindrance if they tried! Having never been before I was barked at when asking where I should wait. Asked where another dept was and they just pointed rudely. As an NHS staff member I had higher expectations for their service and I'm reluctant to go back any time soon. Snooty and total unconcerned staff. I'd have been gutted if I'd actually paid for this treatment. Get in touch with your patients. We are people wether we pay private or not!