"outpatient appointment."

At my outpatient appointment i was left for two hour after my appointment time with know explanation why doctors was running so late and nurse shouting outside the waitng room for the next person to see doctors when they should have come inside so people would hear them.a elderly lady was just left in a wheel chair waiting for someone to take hear to the xray department in the waiting room but know one had told nurse's that she was there.she would have been still there if another person waiting had not informed a nurse's she was there.also having a very bad knee problem i was not informed that i had to walk a very long way to a new clinic owing to the old one being modernised well that's what it look like.no wheel chairs avalble for me to use.