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Assessment re possible dementia symptoms

Posted By Shaftesbury

"Assessment re possible dementia symptoms"

About: Tolworth Hospital / Memory clinic

(as a relative),

My wife attended the Clinic over many weeks and it was quite stressful for her. She was under the care of Doctor Sofie Ferrera and Doctor V. Loftus. At all times she was shown great respect, understanding and patience. Her assessments were done very professionally and she was made to feel at ease.

I do hope we do not have to return to the clinic but if we do I know we will be in very good hands.

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Responses

Response from Jane Healey, Patient Experience Lead, Governance, South West London and St George's Mental Health Trust 8 years ago
Jane Healey
Patient Experience Lead, Governance,
South West London and St George's Mental Health Trust

I investigate complaints & serious incidents and develop action plans from these to facilitate learning and improvement

Submitted on 05/08/2015 at 11:00
Published on Care Opinion at 11:51

Dear Shaftesbury,

My name is Jane and I am one of the Patient Experience Leads for the Trust. It's always a pleasure to read positive feedback about our services and I will personally ensure that this is passed onto the staff you have kindly mentioned.

I am glad you and your wife found the service so helpful and I hope that any further visits will continue to provide you with all the support you need.

Many thanks & kind regards

Jane

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